Some business people might describe a CRM system as high-risk, high-reward. And it's true that without careful attention, the investment into customer relationship management software might get lost. When you manage the tool and the data right though, even a small or mid-sized business can get... Learn More
Manufacturing businesses succeed as they arrange their operations around continuous improvement. This foundational principle, however, can be easy to lose sight of when it comes to deploying ERP solutions. When making such a crucial investment, that is exactly the time a business must resist the... Learn More
FileMaker has released the 2018 report on how businesses around the world are leveraging custom apps. This year's annual survey focused attention on the diverse ways small and mid-sized businesses are using custom apps to achieve success. The respondents were were hundreds of FileMaker users and... Learn More
For today's web-savvy entrepreneurs, establishing a business presence online takes only a few dollars and a few minutes. There are sites for hosting eCommerce, designing logos, writing copy — for handling all aspects of a globally accessible company. However this creates a business paradox: while... Learn More
The pain points that drive a company towards purchasing a software upgrade are all too visible. But if that drive moves too fast, the pain points left after the implementation might be just as bad. CIO contributer Chris Doig examines this unfortunate trade-off, exposing the hidden costs that come... Learn More
Editor's note: Michael Lazar is the Executive Director of Marketing at ReadyCloud. We're delighted to share his expertise in eCommerce with our audience. How can you add that personal touch to your products and packaging before you ship? Online shoppers expect that “in-person”... Learn More
With $13,000,000,000+ up for grabs in potential revenue, many state legislatures are revisiting their sales tax laws. For example, the Dakotas aren't usually in the national limelight. But with taxation for online sales at out-of-state locations, these two states have played an active role. In... Learn More
When a small business owner starts to think seriously about customer relationship management (CRM), it's a measurement of both the past and the future. From the past, it marks a certain level of success — the business has reached a point where you can't keep track of all your leads, prospects,... Learn More
You already have a great product or service to sell on your eCommerce site. And you're probably already investing as much as you can into marketing. Is there anything more you can do to convert a few more shoppers each day into buyers? Yes, there is, according to Shanelle Mullin's article... Learn More
