aACE software blog -  a complete resource for SMBs looking to improve their business processes. Read our articles on all things CRM, Accounting Software, ERP, Inventory Management & more

Business Process Improvement Through Software

All things Accounting, CRM, ERP, Inventory Management & more

aACE software blog -  a complete resource for SMBs looking to improve their business processes. Read our articles on all things CRM, Accounting Software, ERP, Inventory Management & more

Business Process Improvement Through Software

All things CRM, Accounting Software, ERP, Inventory Management & more

Read more about Explore Real-World Workflows in August aACE Webinars

Explore Real-World Workflows in August aACE Webinars

Last month, we covered a range of topics from inventory to system administration to CRM and beyond. Here's what's on the calendar for August:

August 7th – Accounts Payable

Learn all about the A/P side of aACE Accounting. Explore how aACE handles purchase orders, disbursements, bill payments, and more.

August 12th – Drop Shipping and Special Orders

See aACE's drop shipping and special order workflows in action. Before the webinar, check out our feature highlight on this topic for a sneak peek.

August 19th – Accounts Receivable

Take a deeper dive into the A/R side of aACE's Accounting suite. Learn how aACE handles invoice tracking, receiving customer payments, revenue recognition, and more.

August 21st – Recurring Transactions

Take an in-depth look at how aACE automates recurring transactions, allowing you to set up automated payments for bills you know are coming regularly. Check out our feature highlight on the subject for a sneak peek before the presentation.

August 26th – Commissions

Learn how aACE's comprehensive commissions tools can help you incentivize your sales team.

August 28th – Production

Your production process has a lot of moving parts, and your business depends on keeping them all running smoothly. Learn how aACE's Job Shop app can help.

We look forward to seeing you in our webinars! Sign up now to reserve your spot.

Learn More

Whether you're a current customer looking to make the most out of your aACE solution or a newcomer interested in exploring what our powerful business management solution can do for you, our August webinars have something for everyone. Register today for the opportunity to ask questions, see aACE in... Learn More

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Whether you're a current customer looking to make the most out of your aACE solution or a newcomer interested in exploring what our powerful business management solution can do for you, our August webinars have something for everyone. Register today for the opportunity to ask questions, see aACE in action, and learn how you can take your business to the next level.

Last month, we covered a range of topics from inventory to system administration to CRM and beyond. Here's what's on the calendar for August:

August 7th – Accounts Payable

Learn all about the A/P side of aACE Accounting. Explore how aACE handles purchase orders, disbursements, bill payments, and more.

August 12th – Drop Shipping and Special Orders

See aACE's drop shipping and special order workflows in action. Before the webinar, check out our feature highlight on this topic for a sneak peek.

August 19th – Accounts Receivable

Take a deeper dive into the A/R side of aACE's Accounting suite. Learn how aACE handles invoice tracking, receiving customer payments, revenue recognition, and more.

August 21st – Recurring Transactions

Take an in-depth look at how aACE automates recurring transactions, allowing you to set up automated payments for bills you know are coming regularly. Check out our feature highlight on the subject for a sneak peek before the presentation.

August 26th – Commissions

Learn how aACE's comprehensive commissions tools can help you incentivize your sales team.

August 28th – Production

Your production process has a lot of moving parts, and your business depends on keeping them all running smoothly. Learn how aACE's Job Shop app can help.

We look forward to seeing you in our webinars! Sign up now to reserve your spot.

Learn More

Read more about Register Now to Save Your Spot in Our July Webinars

Register Now to Save Your Spot in Our July Webinars

July 8th – Inventory Reorder Management

Ensure you always have the right number of products at the right time with aACE's smart inventory reorder management tools. And to get a sneak peek at this powerful feature, check out our feature highlight.

July 10th – Cost of Goods Sold

Demystify your cost of goods sold with aACE's advanced tools for COGS reconciliation. Learn about estimated vs. actual cost, how aACE handles products with multiple vendors, when and how to run the COGS process, and more.

July 15th – System Administration

Take an advanced look at aACE system administration. Learn how aACE makes it easy to manage system preferences, user access privileges, and system notices. Our powerful segregation-of-duties tools gives you full control over what your users can see and do.

July 17th – Scheduling (Calendar & Task Groups)

Time is money, so learn how aACE can help your team stay on-task and on-schedule in this webinar. And to get a sneak peek at our calendar and scheduling features, check out our feature highlight and success story on the aACE+ DayBack calendar.

July 22nd – Tax Profiles and aACE+ Avalara AvaTax

Tax season isn’t anyone’s favorite time of year. Fortunately, aACE has you covered through our out-of-the-box tax management infrastructure as well as the aACE+ Avalara AvaTax integration. Learn how aACE takes the guesswork out of tax time.

July 24th – CRM App & Sales Leads

Your sales team is moving fast to keep your customers and prospects engaged, and they need a solution that can keep up – even when they're on the go. Join us as we introduce our CRM App, and learn more about how sales leads move through aACE.

July 29th – Document Management

aACE's document management system allows you to attach files directly to records in aACE, ensuring that you always have the information you need right at your fingertips. And for large files, aACE allows you to link records directly to a folder on your server. Check out our feature highlight and demo video for a sneak peek.

We look forward to seeing you in our webinars! We encourage you to ask questions and join early so you don't miss a moment. Click the button below to reserve your spot.

Learn More

aACE webinars give you the opportunity to explore real-world workflows, ask questions, and learn whether aACE may be a good fit for your business. Last month, we covered everything from accounting to inventory to timesheet administration. Join us for any or all of these great topics in July: July... Learn More

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aACE webinars give you the opportunity to explore real-world workflows, ask questions, and learn whether aACE may be a good fit for your business. Last month, we covered everything from accounting to inventory to timesheet administration. Join us for any or all of these great topics in July:

July 8th – Inventory Reorder Management

Ensure you always have the right number of products at the right time with aACE's smart inventory reorder management tools. And to get a sneak peek at this powerful feature, check out our feature highlight.

July 10th – Cost of Goods Sold

Demystify your cost of goods sold with aACE's advanced tools for COGS reconciliation. Learn about estimated vs. actual cost, how aACE handles products with multiple vendors, when and how to run the COGS process, and more.

July 15th – System Administration

Take an advanced look at aACE system administration. Learn how aACE makes it easy to manage system preferences, user access privileges, and system notices. Our powerful segregation-of-duties tools gives you full control over what your users can see and do.

July 17th – Scheduling (Calendar & Task Groups)

Time is money, so learn how aACE can help your team stay on-task and on-schedule in this webinar. And to get a sneak peek at our calendar and scheduling features, check out our feature highlight and success story on the aACE+ DayBack calendar.

July 22nd – Tax Profiles and aACE+ Avalara AvaTax

Tax season isn’t anyone’s favorite time of year. Fortunately, aACE has you covered through our out-of-the-box tax management infrastructure as well as the aACE+ Avalara AvaTax integration. Learn how aACE takes the guesswork out of tax time.

July 24th – CRM App & Sales Leads

Your sales team is moving fast to keep your customers and prospects engaged, and they need a solution that can keep up – even when they're on the go. Join us as we introduce our CRM App, and learn more about how sales leads move through aACE.

July 29th – Document Management

aACE's document management system allows you to attach files directly to records in aACE, ensuring that you always have the information you need right at your fingertips. And for large files, aACE allows you to link records directly to a folder on your server. Check out our feature highlight and demo video for a sneak peek.

We look forward to seeing you in our webinars! We encourage you to ask questions and join early so you don't miss a moment. Click the button below to reserve your spot.

Learn More

Read more about Dive Into aACE with Our June Webinars

Dive Into aACE with Our June Webinars

Last month, we covered a variety of topics from mobile apps and integrations to the ins and outs of aACE production. Here's what's on the docket for June:

June 5th – Accounts Receivable

Take a deeper dive into the A/R side of aACE's Accounting suite.

June 10th – Drop Shipping & Special Orders

Learn how aACE handles drop shipping and special ordered products. Before the presentation, check out our feature highlight for a sneak peek.

June 12th – Timesheet Administration

Discover the many ways to track and record time in aACE.

June 17th – Accounts Payable

Learn all about the A/P side of aACE Accounting.

June 19th – Credit Card Purchasing

You've seen Accounts Payable in action; now take a deeper look at how aACE makes it easy to use credit cards for purchasing.

June 24th – Serialized and Lot-Tracked Inventory

Get an in-depth view of how aACE makes it easy to track inventory by lot and serial numbers. Check out our feature highlight before the presentation, then join us for more real-world examples.

June 26th – Templates, Campaigns, and Rate Cards

Save time and prevent errors related to duplicate data entry with standardized orders, purchase orders, pricing, and more.

We look forward to seeing you in our webinars! We encourage you to ask questions and come early so you don't miss a moment. Click the button below to reserve your spot.

Learn More

Interested in learning more about aACE? Join our webinars to see real-world workflows in action. Our biweekly presentations give you the opportunity to ask questions and discover how aACE can help streamline your business. Last month, we covered a variety of topics from mobile apps and... Learn More

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Interested in learning more about aACE? Join our webinars to see real-world workflows in action. Our biweekly presentations give you the opportunity to ask questions and discover how aACE can help streamline your business.

Last month, we covered a variety of topics from mobile apps and integrations to the ins and outs of aACE production. Here's what's on the docket for June:

June 5th – Accounts Receivable

Take a deeper dive into the A/R side of aACE's Accounting suite.

June 10th – Drop Shipping & Special Orders

Learn how aACE handles drop shipping and special ordered products. Before the presentation, check out our feature highlight for a sneak peek.

June 12th – Timesheet Administration

Discover the many ways to track and record time in aACE.

June 17th – Accounts Payable

Learn all about the A/P side of aACE Accounting.

June 19th – Credit Card Purchasing

You've seen Accounts Payable in action; now take a deeper look at how aACE makes it easy to use credit cards for purchasing.

June 24th – Serialized and Lot-Tracked Inventory

Get an in-depth view of how aACE makes it easy to track inventory by lot and serial numbers. Check out our feature highlight before the presentation, then join us for more real-world examples.

June 26th – Templates, Campaigns, and Rate Cards

Save time and prevent errors related to duplicate data entry with standardized orders, purchase orders, pricing, and more.

We look forward to seeing you in our webinars! We encourage you to ask questions and come early so you don't miss a moment. Click the button below to reserve your spot.

Learn More

Read more about Explore aACE in Our May Webinars

Explore aACE in Our May Webinars

May 8th – CRM App & Sales Leads

Your sales team is moving fast to keep your customers and prospects engaged, and they need a solution that can keep up – even when they're on the go. Join us as we introduce our CRM App, and learn more about how sales leads move through aACE.

May 13th – Made to Stock Inventory

If you build products to stock according to anticipated consumer demand, this is the webinar for you. Learn how aACE handles MTS inventory.

May 15th – Drop Shipping and Special Orders

Selling products that you don't stock in inventory is a great way to expand your offerings without increasing the overhead cost of warehouse space. Learn how aACE makes it easy to handle drop shipments and special order products. Before the webinar, check out our feature highlight to get a quick overview.

May 20th – Production

Your production process has a lot of moving parts, and your business depends on keeping them all running smoothly. Learn how aACE can help.

May 22nd – Pick App & Shipping

Your customers depend on you to get them the right products at the right time. Learn how aACE streamlines the pick, pack, and ship process with our Pick App and shipping integrations, and take a sneak peek by checking out our feature highlight.

May 29th – Credit Card Integration

Payment processing can be a hassle, especially if you still rely on manual data entry. Learn how aACE's credit card integration makes payment processing a breeze.

We look forward to seeing you in our webinars! We encourage you to ask questions and come early so you don't miss a moment. Click the button below to reserve your spot.

Learn More

aACE webinars give you the opportunity to see aACE in action, ask questions, and take a deeper look at some of the workflows that can help you streamline your business. Last month, we covered a range of topics from the very basics of aACE to our integration with AvaTax to aACE System Administration... Learn More

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aACE webinars give you the opportunity to see aACE in action, ask questions, and take a deeper look at some of the workflows that can help you streamline your business. Last month, we covered a range of topics from the very basics of aACE to our integration with AvaTax to aACE System Administration and beyond. Here's what's on the menu for May:

May 8th – CRM App & Sales Leads

Your sales team is moving fast to keep your customers and prospects engaged, and they need a solution that can keep up – even when they're on the go. Join us as we introduce our CRM App, and learn more about how sales leads move through aACE.

May 13th – Made to Stock Inventory

If you build products to stock according to anticipated consumer demand, this is the webinar for you. Learn how aACE handles MTS inventory.

May 15th – Drop Shipping and Special Orders

Selling products that you don't stock in inventory is a great way to expand your offerings without increasing the overhead cost of warehouse space. Learn how aACE makes it easy to handle drop shipments and special order products. Before the webinar, check out our feature highlight to get a quick overview.

May 20th – Production

Your production process has a lot of moving parts, and your business depends on keeping them all running smoothly. Learn how aACE can help.

May 22nd – Pick App & Shipping

Your customers depend on you to get them the right products at the right time. Learn how aACE streamlines the pick, pack, and ship process with our Pick App and shipping integrations, and take a sneak peek by checking out our feature highlight.

May 29th – Credit Card Integration

Payment processing can be a hassle, especially if you still rely on manual data entry. Learn how aACE's credit card integration makes payment processing a breeze.

We look forward to seeing you in our webinars! We encourage you to ask questions and come early so you don't miss a moment. Click the button below to reserve your spot.

Learn More

Read more about See aACE in Action in Our April Webinars

See aACE in Action in Our April Webinars

April 1st – System Administration

Today’s webinar offers an advanced look at aACE system administration. Learn how aACE makes it easy to manage system preferences, user access privileges, and system notices.

April 3rd – Recurring Transactions

Take an in-depth look at how aACE automates recurring transactions, allowing you to set up automated payments for bills you know are coming regularly.

April 8th – aACE Basics

If you’re brand-new to aACE, this is the webinar for you! Learn how aACE’s system-wide conventions make it easy for new users to interact with the solution.

April 10th – aACE+ AvaTax Integration

Tax season isn’t anyone’s favorite time of year. Fortunately, aACE has you covered through our Avalara AvaTax integration. Learn how aACE and AvaTax seamlessly integrate to make sales tax a snap.

April 24th – Inventory Counter App

Learn how aACE can help you keep your inventory counts accurate and up-to-date with the aACE Inventory Counter app.

April 29th – Scheduling (Calendar and Task Groups)

Time is money, so learn how aACE can help your team stay on-task and on-schedule in this webinar. And to get a sneak peek at our calendar and scheduling features, check out our feature highlight and success story on the aACE+ DayBack calendar.

 

We look forward to seeing you in our webinars! All webinars are at 3pm ET, and we encourage you to join early so you don’t miss a moment! Click the button below to reserve your spot.

Learn More

aACE webinars are a great way to see how the workflows your business relies on every day could be made easier in aACE. Last month, we covered a variety of topics ranging from inventory management to the aACE Job Shop app to accounting for multiple entities in a single aACE solution. This month... Learn More

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aACE webinars are a great way to see how the workflows your business relies on every day could be made easier in aACE. Last month, we covered a variety of topics ranging from inventory management to the aACE Job Shop app to accounting for multiple entities in a single aACE solution. This month we’re bringing you more great presentations designed to show you how aACE can work for your business. Check out our upcoming webinars below, and sign up today to reserve your seat!

April 1st – System Administration

Today’s webinar offers an advanced look at aACE system administration. Learn how aACE makes it easy to manage system preferences, user access privileges, and system notices.

April 3rd – Recurring Transactions

Take an in-depth look at how aACE automates recurring transactions, allowing you to set up automated payments for bills you know are coming regularly.

April 8th – aACE Basics

If you’re brand-new to aACE, this is the webinar for you! Learn how aACE’s system-wide conventions make it easy for new users to interact with the solution.

April 10th – aACE+ AvaTax Integration

Tax season isn’t anyone’s favorite time of year. Fortunately, aACE has you covered through our Avalara AvaTax integration. Learn how aACE and AvaTax seamlessly integrate to make sales tax a snap.

April 24th – Inventory Counter App

Learn how aACE can help you keep your inventory counts accurate and up-to-date with the aACE Inventory Counter app.

April 29th – Scheduling (Calendar and Task Groups)

Time is money, so learn how aACE can help your team stay on-task and on-schedule in this webinar. And to get a sneak peek at our calendar and scheduling features, check out our feature highlight and success story on the aACE+ DayBack calendar.

 

We look forward to seeing you in our webinars! All webinars are at 3pm ET, and we encourage you to join early so you don’t miss a moment! Click the button below to reserve your spot.

Learn More

Read more about Join Our Webinar On How aACE Makes Drop Shipping and Special Orders Easy

Join Our Webinar On How aACE Makes Drop Shipping and Special Orders Easy

Feature Highlights

Our tools make managing drop shipments and special orders easy and accurate by automating key aspects of the processes and reducing the need for manual data entry. Customer orders can be flagged for drop shipping directly to their addresses, and Invoices and bills are automatically generated upon shipping. Users can also implement flags to prevent drop shipping from specific suppliers or to certain customers, allowing another layer of quality control. For special orders, aACE’s system automatically generates purchase orders, shipping and receiving notifications, and invoices.

About Our Presenter

Our partner and presenter of this session is Len Levin, owner of Business Systems Consulting, a full-service consultancy specializing in IT services for the small- to medium-sized business market. Len’s 30-year background in outsourcing and procurement management, as well as process and workflow development, give him a unique perspective on implementing these solutions.

Use the button below to register for our upcoming webinar on February 20th at 3 p.m. EST!

Learn More

Drop Shipping And Special Ordering Join our February 20th webinar at 3 p.m. ET to learn about drop shipping and special ordering. These features allow you to offer a wide range of products to your customers without the overhead costs of storing and managing inventory. Feature... Learn More

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Drop Shipping And Special Ordering

Join our February 20th webinar at 3 p.m. ET to learn about drop shipping and special ordering. These features allow you to offer a wide range of products to your customers without the overhead costs of storing and managing inventory.

Feature Highlights

Our tools make managing drop shipments and special orders easy and accurate by automating key aspects of the processes and reducing the need for manual data entry. Customer orders can be flagged for drop shipping directly to their addresses, and Invoices and bills are automatically generated upon shipping. Users can also implement flags to prevent drop shipping from specific suppliers or to certain customers, allowing another layer of quality control. For special orders, aACE’s system automatically generates purchase orders, shipping and receiving notifications, and invoices.

About Our Presenter

Our partner and presenter of this session is Len Levin, owner of Business Systems Consulting, a full-service consultancy specializing in IT services for the small- to medium-sized business market. Len’s 30-year background in outsourcing and procurement management, as well as process and workflow development, give him a unique perspective on implementing these solutions.

Use the button below to register for our upcoming webinar on February 20th at 3 p.m. EST!

Learn More

Read more about How eCommerce Automation Improves Your Bottom Line

How eCommerce Automation Improves Your Bottom Line

This valuable and hard-to-come-by resource is: Spare time. It seems there’s always too little of it available in a given day to tackle all the tasks that need to be completed.

This is where automation comes into the picture.

Between store operations, fulfilling orders, and marketing a website, there are never enough hours in a day to run a business and maintain a well-rounded life outside of it. But, by automating as many processes as possible, e-tailers can focus their time on higher priorities while still seeing an increase in sales and customer loyalty as a result.

There’s a reason why 91% of businesses agree that automation is vital to their overall success.

It has saved them 200 million decisions and 1.6 million hours of work, per Shopify. eCommerce automation has also generated $2 billion in pre-scheduled sales.

Here are 7 immediate benefits of eCommerce automation that you should consider implementing today. Doing so will help you get the highest return on investment for your time.

Make the Most of Email Marketing

Email marketing is still the No. 1 growth channel for eCommerce, according to the latest reports from BigCommerce. It is a fast and free way to connect with your customers and leads. According to recent studies, you will connect with them; research finds that people check their inboxes at least 15 times per day.

There are some easy ways to incorporate automated email marketing, such as welcome emails, drip campaigns, newsletters and “thank you” emails. Each serves a unique purpose to draw customers to your site, too.

Don’t forget to personalize the emails you send. Research from Aberdeen finds that personalized email messages improve click-through rates by an average of 14% and conversions by as much as 10%.

Set-and-Forget Social Ad Campaigns

Social media is one of the most effective ways to drive consumers to your online store and has proven to be a powerful marketing and branding tool for e-tailers.

These recent statistics show how valuable social channels can be for eCommerce:

  • Facebook influences over 52% of consumers' online and offline purchases (The Drum, 2018).
  • Link clicks account for 92% of all user interaction with Tweets (HubSpot, 2018).
  • 50% of Instagrammers follow brands, making them the social networkers who are most likely to do so. (Brandwatch, 2017).
  • 93% of Pinterest users visit the site with an intent to purchase (Marketing Land, 2015).
  • 74% of consumers use social networks to make a purchasing decision (ReadyCloud, 2018).

Each social channel has its own advertising capabilities, but they all allow you to set campaign start and end dates. This means that promoted posts can align with any other campaigns you set and forget. It’s true social automation that saves you time, effort and money.

Auto-Launch New Products

By using an automated launch system like Shopify’s Launchpad, you can release new products at set times. This takes the stress out of debuting products on your site, so you can focus on other areas of managing your business.

Shopify’s latest report is centered on Frankie’s Bikinis, which auto-launched a new line and realized a return of over $150,000 in revenue in a single hour, with a popular style selling out in under two minutes. As you can see, the powerful nature of automated product launches is undeniable.

For total optimization, sync product launches with automated emails and social advertising to watch a holistic campaign effortlessly come to life.

Keep Inventory Up-to-Date

Inventory is a tricky business when you’re an e-tailer. There is a delicate balance you must maintain between having enough of each product so that it doesn’t sell out and in not keeping so much that it wastes valuable storage space.

The good news is that are are solutions to automate your inventory management, such as aACE Software. Inventory is integrated seamlessly throughout the entire aACE solution. The additional company-wide visibility allows each of your departments to plan more productively and accurately, eliminating costly mistakes and reducing the need for excess inventory. For aACE client Restylers’ Choice, that streamlined inventory management freed up 2,000 square feet of warehouse space and allowed them to eliminate a conveyor belt in each warehouse.

Create Flash Sales & Coupon Codes

More than 90% of shoppers have responded that they’re always on the hunt for deals online. What better way to draw them in than by hosting an event in your store that is full of bargains for them to explore? You can also get their attention by featuring coupon codes, which 68% of consumers say generate brand awareness and loyalty.

Flash sales are easy to automate. Simply set the discounted prices of items to only apply between certain dates and ship off the announcement in your next big newsletter. Given the aforementioned email marketing stats, you’re assured engagement, click-throughs and conversions by offering these valuable deals to your existing customers.

Retarget Abandoned Carts

Right now, cart abandonment costs retailers an estimated $4 trillion per year, and Baynard found the average cart abandonment rate is at almost 70%. However, with the right tools, you can automatically bring back consumers who were just shy of checkout on your site.

One such tool is the Facebook Pixel, which serves up advertisements across the Internet to consumers who have visited your site. This retargeting is done automatically, once the tool is installed, and will bring shoppers back to your site while delivering key metrics that you can use to improve your automation efforts.

Another way to retarget potential customers is by sending them a retargeting email. Though capturing someone’s email may be more difficult to do, it is well worth it, and it can be automated with tools like OptinMonster. SaleCycle reported $8.21 in revenue generated with every retargeting email sent.

As proven by statistics, automated retargeting really works. So make sure you add to your list of to-dos when trying to put your online store into autopilot.

What eCommerce Industry Members Say About Automation

"aACE software is easy to use, intuitive, logical, and easily customized. It is clear that the architecture of aACE has been very well thought out. We were able to automate some previously manual processes that is resulting in literally 100’s of saved labor hours each month." —Daniel Chapman, Founder & CEO, Redd Remedies
“Every eCommerce brand should prioritize their automation, whether that’s automated emails or on-site campaigns. It’s the name of the game and one that you’ll need to do without sacrificing too much of the human touch to execute it well.” —Kayla Lewkowicz, Marketing Manager, Privy

About the Author

Taylor Gilliam is the Director of Social Media at ReadyCloud, a cloud-based CRM solution built for your eCommerce world. She enjoys covering eCommerce topics and playing with her dog, Charlie. You can find her work on ReadyCloud’s Facebook, LinkedIn and Twitter or give her a shoutout on her LinkedIn.

Learn More

There is one commodity e-tailers have very little of regardless of their product catalogs. There is likely even less of it than the inventory of their most popular items that they can’t seem to keep in stock. This valuable and hard-to-come-by resource is: Spare time. It seems there’s always... Learn More

-->

There is one commodity e-tailers have very little of regardless of their product catalogs. There is likely even less of it than the inventory of their most popular items that they can’t seem to keep in stock.

This valuable and hard-to-come-by resource is: Spare time. It seems there’s always too little of it available in a given day to tackle all the tasks that need to be completed.

This is where automation comes into the picture.

Between store operations, fulfilling orders, and marketing a website, there are never enough hours in a day to run a business and maintain a well-rounded life outside of it. But, by automating as many processes as possible, e-tailers can focus their time on higher priorities while still seeing an increase in sales and customer loyalty as a result.

There’s a reason why 91% of businesses agree that automation is vital to their overall success.

It has saved them 200 million decisions and 1.6 million hours of work, per Shopify. eCommerce automation has also generated $2 billion in pre-scheduled sales.

Here are 7 immediate benefits of eCommerce automation that you should consider implementing today. Doing so will help you get the highest return on investment for your time.

Make the Most of Email Marketing

Email marketing is still the No. 1 growth channel for eCommerce, according to the latest reports from BigCommerce. It is a fast and free way to connect with your customers and leads. According to recent studies, you will connect with them; research finds that people check their inboxes at least 15 times per day.

There are some easy ways to incorporate automated email marketing, such as welcome emails, drip campaigns, newsletters and “thank you” emails. Each serves a unique purpose to draw customers to your site, too.

Don’t forget to personalize the emails you send. Research from Aberdeen finds that personalized email messages improve click-through rates by an average of 14% and conversions by as much as 10%.

Set-and-Forget Social Ad Campaigns

Social media is one of the most effective ways to drive consumers to your online store and has proven to be a powerful marketing and branding tool for e-tailers.

These recent statistics show how valuable social channels can be for eCommerce:

  • Facebook influences over 52% of consumers' online and offline purchases (The Drum, 2018).
  • Link clicks account for 92% of all user interaction with Tweets (HubSpot, 2018).
  • 50% of Instagrammers follow brands, making them the social networkers who are most likely to do so. (Brandwatch, 2017).
  • 93% of Pinterest users visit the site with an intent to purchase (Marketing Land, 2015).
  • 74% of consumers use social networks to make a purchasing decision (ReadyCloud, 2018).

Each social channel has its own advertising capabilities, but they all allow you to set campaign start and end dates. This means that promoted posts can align with any other campaigns you set and forget. It’s true social automation that saves you time, effort and money.

Auto-Launch New Products

By using an automated launch system like Shopify’s Launchpad, you can release new products at set times. This takes the stress out of debuting products on your site, so you can focus on other areas of managing your business.

Shopify’s latest report is centered on Frankie’s Bikinis, which auto-launched a new line and realized a return of over $150,000 in revenue in a single hour, with a popular style selling out in under two minutes. As you can see, the powerful nature of automated product launches is undeniable.

For total optimization, sync product launches with automated emails and social advertising to watch a holistic campaign effortlessly come to life.

Keep Inventory Up-to-Date

Inventory is a tricky business when you’re an e-tailer. There is a delicate balance you must maintain between having enough of each product so that it doesn’t sell out and in not keeping so much that it wastes valuable storage space.

The good news is that are are solutions to automate your inventory management, such as aACE Software. Inventory is integrated seamlessly throughout the entire aACE solution. The additional company-wide visibility allows each of your departments to plan more productively and accurately, eliminating costly mistakes and reducing the need for excess inventory. For aACE client Restylers’ Choice, that streamlined inventory management freed up 2,000 square feet of warehouse space and allowed them to eliminate a conveyor belt in each warehouse.

Create Flash Sales & Coupon Codes

More than 90% of shoppers have responded that they’re always on the hunt for deals online. What better way to draw them in than by hosting an event in your store that is full of bargains for them to explore? You can also get their attention by featuring coupon codes, which 68% of consumers say generate brand awareness and loyalty.

Flash sales are easy to automate. Simply set the discounted prices of items to only apply between certain dates and ship off the announcement in your next big newsletter. Given the aforementioned email marketing stats, you’re assured engagement, click-throughs and conversions by offering these valuable deals to your existing customers.

Retarget Abandoned Carts

Right now, cart abandonment costs retailers an estimated $4 trillion per year, and Baynard found the average cart abandonment rate is at almost 70%. However, with the right tools, you can automatically bring back consumers who were just shy of checkout on your site.

One such tool is the Facebook Pixel, which serves up advertisements across the Internet to consumers who have visited your site. This retargeting is done automatically, once the tool is installed, and will bring shoppers back to your site while delivering key metrics that you can use to improve your automation efforts.

Another way to retarget potential customers is by sending them a retargeting email. Though capturing someone’s email may be more difficult to do, it is well worth it, and it can be automated with tools like OptinMonster. SaleCycle reported $8.21 in revenue generated with every retargeting email sent.

As proven by statistics, automated retargeting really works. So make sure you add to your list of to-dos when trying to put your online store into autopilot.

What eCommerce Industry Members Say About Automation

"aACE software is easy to use, intuitive, logical, and easily customized. It is clear that the architecture of aACE has been very well thought out. We were able to automate some previously manual processes that is resulting in literally 100’s of saved labor hours each month." —Daniel Chapman, Founder & CEO, Redd Remedies
“Every eCommerce brand should prioritize their automation, whether that’s automated emails or on-site campaigns. It’s the name of the game and one that you’ll need to do without sacrificing too much of the human touch to execute it well.” —Kayla Lewkowicz, Marketing Manager, Privy

About the Author

Taylor Gilliam is the Director of Social Media at ReadyCloud, a cloud-based CRM solution built for your eCommerce world. She enjoys covering eCommerce topics and playing with her dog, Charlie. You can find her work on ReadyCloud’s Facebook, LinkedIn and Twitter or give her a shoutout on her LinkedIn.

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Read more about Want a Boost in Profits? Check Your Returns Policy

Want a Boost in Profits? Check Your Returns Policy

One of the most painful parts of running an eCommerce store is returns. It’s no secret that returns are looked down upon by online retailers in general. After all, don’t returns represent a loss?

What if the reality was that returns were actually the secret to improved sales? They wouldn’t be such a pain any more, would they?

Hand-in-Hand

If we really analyze things, sales and returns aren’t enemies. They’re inseparable best friends; friends in the sense that they actually cooperate and help each other out. We’ll get into details on that later, but for now, let’s consider the importance of returns.

Consumers want to be sure that if their purchase doesn’t work out, they won’t be stuck with a product that doesn’t fit or wasn’t what they were looking for. Who would buy with too much risk? No one. No one wants to be stuck with jeans that they can’t even button up.

Most returns (and one in three items purchased online ARE returned!) happen because the item didn’t fit, the wrong product was shipped out, it wasn’t what the customer was expecting, or it came damaged. Returns are a very normal and necessary part of the online buying experience.

Preventing Unnecessary Pain

Now, that isn’t to say that returns can’t be costing you money if you’re not being careful. But looking at it in a positive light, returns can be a learning experience and an opportunity to increase sales.

Most serious eCommerce retailers have implemented apps and other methods on their sites that help buyers to make an informed decision before they hit ‘‘buy’’. Return rates can be decreased by improving product descriptions as well as upgrading your site with other tools to help buyers make better choices – like multiple images, videos, zoom buttons or even short tutorials for technical products.

The Fine Print

Even after trying to ‘return-proof’ your shop, you won’t be able to prevent all returns. Sometimes it’s just inevitable. Regardless of whether or not you want to set up a returns process, it’s a must. The fantastic shopping experience that online buyers are looking for includes both the purchase and return experience, which means that you probably need to polish up your return process.

And it’s not just the process that needs to be easy. The return policy itself – that legal fine print – is so important to consumers that they actually read it. They’re looking for a smooth, convenient return process, and if that’s not available, they’re likely to buy from someone else. In fact, a UPS study found that there’s nearly an 80% chance that potential customers will leave your site if the return policy is convoluted and appears to make returning an item a lengthy, involved process.

In the long run, if you make even the returns a fantastic experience, customers will come back to you – and not to your competitors. And that means more sales.

What Consumers Want

You can get ahead by making your return policy similar to that of a brick and mortar retailer. The advantage of shopping locally is that you get exactly what you want, you take it home instantly, and you can return it easily.

So, why do people even choose eCommerce stores?

Convenience. They can sit around at home, or on their lunch break, and browse and buy. They are probably in love with your selection or your prices. And, thus, they’ll buy from you – if you have a decent return process and policy.

The risk of buying online is not getting what you were hoping for, and if you can eliminate that, then you can bring in more customers – and more profit.

You should ask yourself if your return policy is as convenient, fee-free, and easy as returns at local stores. If it isn’t, then you may be in trouble. Take a look at your competitor’s policy. Are they giving a better experience to the customer than you are? That’s why they prefer the competition.

ReadyReturns Infographic

The Reality of it All

According to several sources, the importance of having that smooth-ride policy is something you just can’t keep ignoring if you want to have success in the online shopping world.

Don’t Fear Returns

Stop being afraid of returns. They aren’t your enemies, and they aren’t going to put you under.

It’s really a no brainer. Would you really want to purchase something from your store if:

It didn’t fit?

You didn’t like it?

Or the description was completely off?

Would you lose money when trying to return it? If you wouldn’t have a good experience no one else will either.

Take the time – make the time – to analyze your online store. Check the product descriptions. Go over the return policy. And smooth out the wrinkles so that you’ve got an easy, hassle-free and fee-free return process.

You won’t lose time or money on it. Actually, if you review the facts we’ve just presented, you’ll understand that an easy return policy improves sales, loyalty and long-term retention while reducing cart abandonment rates across the board.

Now that’s something all online retailers can get on board with.

About the Author

Michael Lazar is an Executive at ReadyCloud, an eCommerce CRM software suite that includes premium plugins like ReadyReturns, an automated online product returns solution for e-retailers. As a nationally syndicated author Lazar enjoys covering topics that are related to eCommerce returns.

Learn More

Editor's note: Michael Lazar is an Executive at aACE integration partner ReadyCloud. We're delighted to share his expertise in eCommerce with our audience.One of the most painful parts of running an eCommerce store is returns. It’s no secret that returns are looked down upon by online... Learn More

-->

Editor's note: Michael Lazar is an Executive at aACE integration partner ReadyCloud. We're delighted to share his expertise in eCommerce with our audience.

One of the most painful parts of running an eCommerce store is returns. It’s no secret that returns are looked down upon by online retailers in general. After all, don’t returns represent a loss?

What if the reality was that returns were actually the secret to improved sales? They wouldn’t be such a pain any more, would they?

Hand-in-Hand

If we really analyze things, sales and returns aren’t enemies. They’re inseparable best friends; friends in the sense that they actually cooperate and help each other out. We’ll get into details on that later, but for now, let’s consider the importance of returns.

Consumers want to be sure that if their purchase doesn’t work out, they won’t be stuck with a product that doesn’t fit or wasn’t what they were looking for. Who would buy with too much risk? No one. No one wants to be stuck with jeans that they can’t even button up.

Most returns (and one in three items purchased online ARE returned!) happen because the item didn’t fit, the wrong product was shipped out, it wasn’t what the customer was expecting, or it came damaged. Returns are a very normal and necessary part of the online buying experience.

Preventing Unnecessary Pain

Now, that isn’t to say that returns can’t be costing you money if you’re not being careful. But looking at it in a positive light, returns can be a learning experience and an opportunity to increase sales.

Most serious eCommerce retailers have implemented apps and other methods on their sites that help buyers to make an informed decision before they hit ‘‘buy’’. Return rates can be decreased by improving product descriptions as well as upgrading your site with other tools to help buyers make better choices – like multiple images, videos, zoom buttons or even short tutorials for technical products.

The Fine Print

Even after trying to ‘return-proof’ your shop, you won’t be able to prevent all returns. Sometimes it’s just inevitable. Regardless of whether or not you want to set up a returns process, it’s a must. The fantastic shopping experience that online buyers are looking for includes both the purchase and return experience, which means that you probably need to polish up your return process.

And it’s not just the process that needs to be easy. The return policy itself – that legal fine print – is so important to consumers that they actually read it. They’re looking for a smooth, convenient return process, and if that’s not available, they’re likely to buy from someone else. In fact, a UPS study found that there’s nearly an 80% chance that potential customers will leave your site if the return policy is convoluted and appears to make returning an item a lengthy, involved process.

In the long run, if you make even the returns a fantastic experience, customers will come back to you – and not to your competitors. And that means more sales.

What Consumers Want

You can get ahead by making your return policy similar to that of a brick and mortar retailer. The advantage of shopping locally is that you get exactly what you want, you take it home instantly, and you can return it easily.

So, why do people even choose eCommerce stores?

Convenience. They can sit around at home, or on their lunch break, and browse and buy. They are probably in love with your selection or your prices. And, thus, they’ll buy from you – if you have a decent return process and policy.

The risk of buying online is not getting what you were hoping for, and if you can eliminate that, then you can bring in more customers – and more profit.

You should ask yourself if your return policy is as convenient, fee-free, and easy as returns at local stores. If it isn’t, then you may be in trouble. Take a look at your competitor’s policy. Are they giving a better experience to the customer than you are? That’s why they prefer the competition.

ReadyReturns Infographic

The Reality of it All

According to several sources, the importance of having that smooth-ride policy is something you just can’t keep ignoring if you want to have success in the online shopping world.

Don’t Fear Returns

Stop being afraid of returns. They aren’t your enemies, and they aren’t going to put you under.

It’s really a no brainer. Would you really want to purchase something from your store if:

It didn’t fit?

You didn’t like it?

Or the description was completely off?

Would you lose money when trying to return it? If you wouldn’t have a good experience no one else will either.

Take the time – make the time – to analyze your online store. Check the product descriptions. Go over the return policy. And smooth out the wrinkles so that you’ve got an easy, hassle-free and fee-free return process.

You won’t lose time or money on it. Actually, if you review the facts we’ve just presented, you’ll understand that an easy return policy improves sales, loyalty and long-term retention while reducing cart abandonment rates across the board.

Now that’s something all online retailers can get on board with.

About the Author

Michael Lazar is an Executive at ReadyCloud, an eCommerce CRM software suite that includes premium plugins like ReadyReturns, an automated online product returns solution for e-retailers. As a nationally syndicated author Lazar enjoys covering topics that are related to eCommerce returns.

Learn More

Read more about Upgrading Business Operations Software? Be Aware of These Dangers

Upgrading Business Operations Software? Be Aware of These Dangers

However, the people who will be most affected by the change might have other feelings. As with any change, there can be a lack of interest, misunderstanding about goals, or even resentment over the extra effort required to learn the new tools.

Amid these different reactions, how do you keep your organization unified? How do you organize your company for a successful step forward to increased productivity and growth? To answer questions like these, Bloomberg Tax writer Xing Gao has collected insights from three leaders in business innovation: Michael Baccala of PwC, Harry Bains of NBC Universal, and Robert Giglietti of GE. As a top site for information, news, and insights about business, Bloomberg.com has published the highlights of the webcast interview.

One of the first points established is that your company has to confront the potential problems. Positive attitude and optimism are helpful in any business effort, but if it comes to the point that difficulties are being ignored, then a focus that is positive could create results that are negative. As Baccala says, the challenges are ultimately what your organization needs to consider.

Among the various challenges, one of the most critical is getting your team to understand and accept a new vision of their work. Bringing in new software is essentially rearranging the work environment. And it requires rearranging people's thoughts and feelings. A new work culture needs to prepare the way for the new work environment or you increase the risk of employees fighting change instead of contributing to success.

No one can deny the fact that "The Way We've Always Done Something" is a real mindset with real impacts on the business. Whether it's a tradition of relying on Excel, QuickBooks, NetSuite, or any other software package, the old way of doing things can short-circuit your efforts to establish something better. As Giglietti explains, you must escape the mentality of patching and repairing, creating a new vision of replacing.

Central to your new vision for the business, a communication plan can make a huge difference in the transition. Bains declared simply, "You have to get the message out to the employees." This messaging could be a series of emails focused on how the new technology will make their work obligations easier to fulfill. It might be a town hall-style meeting to discuss how automating basic tasks will open the way for grappling with more complex and valuable issues. However you personalize the content and the format, time spent on conveying these ideas to your team will be time well-spent.

A final recommendation is about preparing ways to measure the benefit of the new technology. The most meaningful gauge might be cost targets or greater time investments in higher-level tasks or something else entirely. But you need to identify these measures before the deployment. Gather some numbers of how things are currently going for a baseline. The measurable improvements after the deployment can help anchor the new tool within the new company culture.

Insightful business owners will recognize the pattern created by this advice from experienced sources. These principles of communication and culture development can help any software deployment be a success, even though your specific application of the principle will be unique.

 

The transition to new accounting, CRM, or ERP software gets easier the more you can show your team how the tool fits into their best practices. Then the updated software is less of a package dropped on top of the business. it's more of a tool customized to fit your organization's unique niche and value-proposition. aACE 5 is built on FileMaker, which makes it one of the most customizable and most cost-effective business operations products on the market today. It's an ideal match for mid-size companies interested in cross-platform, cloud-based solution, from wholesale distribution to light manufacturing. Learn more about what aACE 5 can do for your business by reading what current aACE clients have to say.

"Instead of simply maintaining our system, they took the time to understand our processes and worked with us to build a customized aACE system suited to our needs. The results exceeded our expectations, saving us several months of man-hours while improving the quality of our products." ~ Tae Koo, Manager of Design and Production, McGraw-Hill
Learn More

Plans to deploy new technology for your company can create both excitement and resistance. Some of your team may look at new software tools like a present or a new challenge. This may be especially true for those most involved with deploying the upgrade. However, the people who will be most... Learn More

-->

Plans to deploy new technology for your company can create both excitement and resistance. Some of your team may look at new software tools like a present or a new challenge. This may be especially true for those most involved with deploying the upgrade.

However, the people who will be most affected by the change might have other feelings. As with any change, there can be a lack of interest, misunderstanding about goals, or even resentment over the extra effort required to learn the new tools.

Amid these different reactions, how do you keep your organization unified? How do you organize your company for a successful step forward to increased productivity and growth? To answer questions like these, Bloomberg Tax writer Xing Gao has collected insights from three leaders in business innovation: Michael Baccala of PwC, Harry Bains of NBC Universal, and Robert Giglietti of GE. As a top site for information, news, and insights about business, Bloomberg.com has published the highlights of the webcast interview.

One of the first points established is that your company has to confront the potential problems. Positive attitude and optimism are helpful in any business effort, but if it comes to the point that difficulties are being ignored, then a focus that is positive could create results that are negative. As Baccala says, the challenges are ultimately what your organization needs to consider.

Among the various challenges, one of the most critical is getting your team to understand and accept a new vision of their work. Bringing in new software is essentially rearranging the work environment. And it requires rearranging people's thoughts and feelings. A new work culture needs to prepare the way for the new work environment or you increase the risk of employees fighting change instead of contributing to success.

No one can deny the fact that "The Way We've Always Done Something" is a real mindset with real impacts on the business. Whether it's a tradition of relying on Excel, QuickBooks, NetSuite, or any other software package, the old way of doing things can short-circuit your efforts to establish something better. As Giglietti explains, you must escape the mentality of patching and repairing, creating a new vision of replacing.

Central to your new vision for the business, a communication plan can make a huge difference in the transition. Bains declared simply, "You have to get the message out to the employees." This messaging could be a series of emails focused on how the new technology will make their work obligations easier to fulfill. It might be a town hall-style meeting to discuss how automating basic tasks will open the way for grappling with more complex and valuable issues. However you personalize the content and the format, time spent on conveying these ideas to your team will be time well-spent.

A final recommendation is about preparing ways to measure the benefit of the new technology. The most meaningful gauge might be cost targets or greater time investments in higher-level tasks or something else entirely. But you need to identify these measures before the deployment. Gather some numbers of how things are currently going for a baseline. The measurable improvements after the deployment can help anchor the new tool within the new company culture.

Insightful business owners will recognize the pattern created by this advice from experienced sources. These principles of communication and culture development can help any software deployment be a success, even though your specific application of the principle will be unique.

 

The transition to new accounting, CRM, or ERP software gets easier the more you can show your team how the tool fits into their best practices. Then the updated software is less of a package dropped on top of the business. it's more of a tool customized to fit your organization's unique niche and value-proposition. aACE 5 is built on FileMaker, which makes it one of the most customizable and most cost-effective business operations products on the market today. It's an ideal match for mid-size companies interested in cross-platform, cloud-based solution, from wholesale distribution to light manufacturing. Learn more about what aACE 5 can do for your business by reading what current aACE clients have to say.

"Instead of simply maintaining our system, they took the time to understand our processes and worked with us to build a customized aACE system suited to our needs. The results exceeded our expectations, saving us several months of man-hours while improving the quality of our products." ~ Tae Koo, Manager of Design and Production, McGraw-Hill
Learn More

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